We know that dental treatment itself can sometimes seem overwhelming, let alone costs associated with such treatment. We are here to help you understand every aspect of proposed treatment at our office. Our very capable staff will help navigate insurance benefits in order to maximize your insured’s coverage to aid in offsetting costs associated with treatment. We will inform you as best as possible ahead of your scheduled appointment, so you are prepared for any copay or out of pocket expense that you may incur.
Payment for professional services is due at the time dental treatment is provided unless pre-authorization indicates a specific amount. Every effort will be made to provide a treatment plan fitting your timetable and budget, providing your child the best possible care. Payment options include:
- Personal checks
- Visa, MasterCard, Discover and American Express
- Care Credit
- Dental Insurance
If we receive complete insurance information on the day of an appointment, our office will gladly file your claim for you. You must be familiar with your insurance benefits because we will collect from you the estimated amount insurance is not expected to pay. By law, your insurance company is required to pay each claim within 30 days of receipt. You are responsible for any balance on your account after 30 days, whether insurance has paid or not. If you have not paid your balance within 90 days, a finance charge of 1.5% will be added to your account each month until paid. We will send a refund to you after receipt of insurance reimbursement.
PLEASE UNDERSTAND that we file dental insurance claims as a courtesy to our patients. We do not have a contract with your insurance company–only you do. We are not responsible for how your insurance company handles its claims or for what items insurance companies pay on a claim. We can assist you in estimating your portion of the cost of treatment, but we cannot guarantee how insurance companies will handle specific claims. We also cannot be responsible for errors in filing insurance claims because we file claims as a courtesy rather than an obligation.